Covid-19 Protocol

---

Dear Patient:

COVID-19 has been a very difficult time for all of us and with the shutdown of dentistry. We understand that many of you have been forced to wait for dental care. We deeply appreciate your understanding while we were closed, to do our part to control the spread of the coronavirus (COVID-19). We are happy to say that we are now open for patient treatment .
Your health and well-being continue to be our highest priority. We are carefully preparing and updating our practice procedures. We are also training our dental team to do all that we can to minimize the risk of COVID19 for everyone. Please be assured that we will be taking care of you just as well as we will be taking care of our own families.
For your peace of mind and preparation, the process below is to provide a safe dental treatment experience including (but not limited to), the following:

Day Before Your Appointment

• You will be emailed the intake screening forms to review, answer and sign to bring with you to your appointment.

Upon Your Arrival at the Office

• Please wait in your car or outside the office until your scheduled appointment time.
• Your screening will be reviewed BEFORE entering the office.
• We will be taking your temperature and asking you to use hand sanitizer
• ONLY scheduled patients will be allowed entry into the office.
  ○ **Parents and other family members will be asked to wait outside whenever possible.
• The waiting area chairs will be spaced apart to allow for 6 feet of distancing.
• We will ask that you continue to practice social distancing measures in common areas of the office at all times.
• The public areas, including restrooms, will be cleaned and sterilized frequently throughout the day.
• There will be no physical contact with patients with the exception of treatment.
  ○ Note - Any patients showing signs of a fever or other symptoms of illness will be asked to reschedule their appointment.

• Your Treatment all rooms will be COMPLETELY sterilized before each patient is seated.
• All operatories have high-volume air filtration and purification units. The units are capable of removing particles smaller than the COVID19 virus.
• Our team will STRICTLY follow guidelines set forth by CDC, public health and our dental governing bodies.
• The dental team has all needed personal protective equipment (PPE).
• During patient care, appropriate masks, face shields, gowns and gloves will be worn by everyone and changed between patients.
• All surfaces that came in contact with the patient will be wiped with disinfectant, including the patient chair and the accessory chair where the patient placed their personal items and/or coat hanger.
• We have installed floor to ceiling glass doors for all treatment rooms to control aerosols

Checking Out After Your Appointment

• Clear panels will be in place at the front desk to protect against sneeze droplets.
• After every transaction, the checkout desk and glass will be wiped with a disinfectant.
• We will offer credit or debit payment upon completion at the front desk.
  We are proceeding with an abundance of caution, but we want you to feel as confident as we do that any visit you make to our office will be a safe one.
  We look forward to seeing you soon!

Sincerely,
The Team at Glenashton Dental Centre